It’s not who you know, but how little

The problem is, we may not know how little we know.

So claims Yale University psychology professor Frank Keil in this article. Keil has conducted research on the disconnect between what people think they know compared to what they actually do know.

We are good at estimating how well we know simple facts (such as the capitals of countries), procedures (such as how to make an international phone call), and narratives (such as the plots of well-known movies). But we seem to have a specific “illusion of explanatory depth” — the belief that we possess a more profound causal [emphasis mine] understanding than we really do. We can be appropriately modest about our knowledge of other things, but not so about our ability to explain the workings of the world.

This is particularly pronounced, Keil says, when the object of our faux understanding is a relatively complex object or system. Because complex systems are “richly hierarchical,” he explains, “they can be understood at several levels of analysis.” Unfortunately, we tend to confound a high-level understanding with a comprehensive understanding.

One can understand how a computer “works”  in terms of the high-level functions of the mouse, the hard drive, and the display while not having any understanding of the mechanisms that enable a cursor to move when a mouse is moved, or allow information to be stored and erased, or control pixels on a screen.

Yet once we’re able to explain how to save a file, or log onto the Internet, or defrag a harddrive, we slip into the illusion of believing we understand our computers.

We’re also vulnerable to this illusion, Keil continues, when the parts of the system are visible. “The more parts you can see, the more you think you know how those parts actually work.”

Keil’s piece confines itself to a discussion of physical phenomena, but it strikes me that the same can be said of our understanding of events–historical and current. Surf the ‘net tonight, for instance, and you’ll find as many theories about what’s going on in Iraq right now as you have time to read. People are writing about who was behind the bombing of the Golden Mosque, what their motivations were, and whether this represents civil war or not. Many of these explanations are delivered with supreme confidence.

But in every case, we have individuals who are working with the highly visible parts of a very complex phenomenon.

So, if Keil is right, the aforementioned confidence is actually supreme overconfidence. It’s not understanding; it’s the illusion of understanding.

Almost no one really understands what’s happening–the exception being the people who actually masterminded the bombing.

The same goes for every major event, from Bush’s deal to hand over commercial port operations to Dubai to — well, fill in the blank: _________________________.

We deceive ourselves when we assume that knowing what the pieces are, and how they fit together, is enough to proclaim causality.

And by the way, maybe the political divide in this country wouldn’t be so harsh if we all acknowledged this, eh?