Tue 2 May 2006
More on bogus Amazon reviews
Posted by Kirsten under Book Reviews, Books, Writing
[7] Comments
About a month ago, I put up a post titled “And now: reader reviews are crooked (yawn),” about how Amazon reviews can’t be trusted, since so many of them are either bogus or bad.
Today, Charles Hughes, who owns a Wind Publications, a small press out of Kentucky, left a mildly chastising comment to that post. He thinks the issue is worth more than a yawn, and for evidence posted a link documenting the Amazon review abuses perpetuated by one Rhett Ellis. Hughes has identified at least eight or nine different aliases that he thinks are really Ellis. Apparently, the guy not only leaves fake reviews of his own novels, but also posts pseudonynomous reviews for other books that compare them to Ellis’ books. For instance, in this review of The Dark Tower, there’s a review that ends
Good job, Stephen King. You ARE the man. Oh, and you know what– this book reminds me of one called The Greatest White Trash Love Story Ever Told. I’m not making that up. There really is a book called The Greatest White Trash Love Story Ever Told.
Hughes further claims that Ellis has admitted to him that he uses fake reviews to game the Amazon review system.
Oh, and Ellis will offered to tutor Hughes in how to improve the sales of his own book.
Okay. This goes a bit beyond the mild stuff I posted about — having your mother write glowing reviews for you, etc. (Something I never bothered doing incidentally.)
Still, at first I kind of reflexively kept to my “so what?” attitude, since my basic hypothesis still holds, IMO. Bogus Amazon reviews only work until people start to realize that some of the Amazon reviews are bogus. At that point, they stop working, because people will become sophisticated enough to spot and discount them.
But in the interest of intellectual honesty, I decided to think it all through again, and here’s the outcome.
First of all, Ellis’ novel is, today, ranked in the mid-2000’s, and if this speculation is anything like accurate, that means he could be moving about 5 books a day through Amazon.
The non-fiction dog training book I co-wrote has hit the 2000’s once since it was published in December 2004. I was thrilled. So yeah, it’s a tad irritating that somebody else might have juiced the rankings, to achieve what I achieved by, essentially, honest work.
But then I started to think about what ol’ Rhett really gains from this, vs. what it costs him.
I’m assuming he’s self-published: his publisher, Sparkling Bay Books, doesn’t seem to have a very high profile, other than being the publisher that handles Ellis. I’m not sure what Ellis’ margins would be (SBB may be his own company) but if we figure 40 percent, that means he’s pocketing about $140/week — $7280 a year — from his Amazon venture. That’s nothing to sneeze at, but it’s certainly not millions. Nor a living wage.
And it’s important to bear in mind that gaming Amazon doesn’t do squat for your sales through other sellers.
So on the profit side of the balance sheet, that’s about it. Seven grand. Something in that neighborhood.
What about the loss side?
First of all, I hope Ellis doesn’t have too high hopes of ever getting a publishing deal with a conventional publisher. If you follow Miss Snark’s blog for any length of time, you’ll catch on to the fact that agents and editors do talk to one another. Word gets around. Forking over $500K to a plagiarizing teenager is one thing. Publishing a known Amazon sock puppet? That’s going too far.
ha ha ha
Couldn’t resist that. But seriously, the kind of thing Ellis is doing — what legitimate publisher wants to sign an author who has a reputation for this kind of dishonesty?
I sure wouldn’t take that kind of a risk with my reputation. And for $7280 a year?
And there’s more. This gets to a point I tried to articulate in my original post. Them-that-knows say that if you want to make it as a novelist, it’s the writing that counts. And the reason it counts, if you want to believe a guy who’s been an agent since 1980 — i.e., a guy who makes his living by figuring out which unpublished novels have a chance to make some money — is that well-written novels generate word-of-mouth.
Word of mouth, says Donald Maass in Writing the Breakout Novel, is what sells books. It’s more important than your editor, your marketing, your promotion. It’s what sells books.
But wait, you say. Isn’t what Ellis doing creating word of mouth?
No, it’s not. He’s breaking readers’ trust.
That doesn’t create word of mouth. That destroys it. It doesn’t get people talking about Ellis’ book. It gets people talking about Ellis’ scam.
So Ellis is not only jinxing his chances to get a conventional book deal, he’s also jinxing his chances — if he had any to begin with — of generating the sort of genuine word of mouth that one day might have put up some real numbers.
And that’s what I think about that.
Technorati Tags: fake Amazon reviews, Rhett Ellis
7 Responses to “ More on bogus Amazon reviews ”
Trackbacks & Pingbacks:
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[...] Several months ago I put up a post about a fellow named Rhett Ellis who has used psuedonymous Amazon reviews to try to pump his self-pubbed novels. [...]
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[...] It isn’t easy to find, but if you check out the Participation Guidelines that Amazon publishes on the Community section of the site, there’s a clause that suggests sock puppetry is a no-no. It’s under Prohibited Content or Activities, which lists the “conduct or Content that is prohibited” and includes this bullet: The impersonation of any person or entity or forging of any e-mail communication or any part of a message [...]
Good post. I learned from it what a “sock puppet” is (other than the kind I played with as a kid.)
I had a similar experience (and blogged about it) with an online camera retailer in New Jersey. I’ve since learned that several of these folks are notorious for writing their own “buyers’ reviews” to convince people like me that they’re legit. The telltale was that about two-thirds of the reviews said they were the best retailer the reviewer had ever dealt with, but the other one-third said they were crooks. Nothing in between. Hmmmm.
Back to your post. I agree. Mr Ellis is enjoying short term very limited benefit, but at the cost of his integrity and reputation. Not a good exchange, IMO.
John
Hi, John.
Nothing like a fresh bit of Internet slang, eh?
Re: Ellis — it’s funny, but he’s not really a novelist. He’s a guy who has set up a business that exploits a weakness in the screening of Amazon’s “online community.”
It will be interesting to see what will happen if this gets some visibility.
Interesting. I too have had direct experience with Rhett Ellis. After writing a very negative review of his ‘How I Fell in Love with a Librarian’ , I got a spate of phone messages from Ellis. When I finally spoke with him, he actually tried to brow beat me into withdrawing the review (something he subsequently managed to do with Amazon – the review has been deleted).
Aspects of this ‘manipulation game’ arose in that conversation too.
What you have to realize is all this is gravy for Mr. Ellis. He has about 6 books out there (in itself a self-serving little cycle). In our conversation, he claimed he was a minister by profession, so any book income is just a tidy little supplement. I can think of a lot of things I could do with an extra $30 or $40 K.
It’s unfortunate, because it makes one leery of Amazon review, and yet I have found reviews that have lead me to good reads I would have otherwise missed. Currently, the clueless folks at Amazon have combined Ellis’ Librarian book with Larry Bienhart’s ‘the Librarian’. I can only hope that some of the folks who buy Ellis’ pathetic little book are lucky enough to discover Larry Bienhart’s body of work !
Wow, Charles, phone messages????
Do you really think he brings in that much? $30-40K?
I know Rhett or knew him personally. I know his writing style, and I can say for certain that most of those amazon reviews are his own words. His dream is to be a published writer, but it looks like he’s shot that dream to heck.